These Terms and Conditions (“Agreement”) set forth the general terms and conditions of your use of the eyja.studio website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is a legally binding agreement between you (“User”, “you” or “your”) and maveb. media s.r.o. (“Operator”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access or use the Website and Services. You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Billing and payments

You shall pay all fees or charges for products ordered through the Website in accordance with the fees, charges, and billing terms in effect at the time an order is placed. If, in our judgment, your purchase constitutes a high‑risk transaction, we may require you to provide us with a copy of your valid government‑issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

Order and delivery

When you place an order through the Website, the order becomes binding once you have completed the checkout process and received an order confirmation e‑mail. Delivery times specified on the Website are estimated and may vary. We will do our best to deliver the products within the stated time; however, delivery delays shall not give rise to any claim for compensation or termination of the contract, unless we are acting in bad faith or in breach of mandatory law. Shipping costs, if applicable, will be clearly indicated during the checkout process.

Consumer rights – withdrawal

If you are a consumer purchasing products for personal, family, or household use, you have the legal right to withdraw from the purchase contract within 14 days of receiving the goods, without giving any reason.
You must clearly inform us of your withdrawal by sending a statement via e‑mail or by using any other means that clearly indicates your decision to withdraw. You may find an example of a withdrawal statement form on our website or contact us for assistance. You must send or hand over the goods back to us without undue delay and in any event not later than 14 days from the day on which you inform us of your withdrawal. You may be required to pay the direct costs of returning the goods, unless otherwise stated by law. Upon receipt of the goods or confirmation of shipment, we will reimburse to you all payments received, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we receive the goods or confirmation that you have sent them back. Certain products may not be eligible for withdrawal (for example, custom‑made products or products that have been removed from their original packaging, where that affects resale), in accordance with applicable Czech and EU law.

Complaints and warranty

If the goods you receive are defective or not in accordance with the contract, you may file a complaint in accordance with Czech law. You must notify us of any defect as soon as possible after its discovery.
We will handle your complaint in accordance with statutory deadlines and may, at our choice, repair or replace the goods, or provide a repair or replacement product, or apply a price reduction or termination of the contract, subject to the law.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, or offers. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information on the Website, including, without limitation, pricing information, except as required by law.

Third‑party services

If you decide to enable, access, or use any third‑party services (for example, payment gateways, analytics, marketing tools, or external APIs) linked through the Website or Services, your use of such services is governed solely by the terms and conditions of those third parties. We are not responsible or liable for, and make no representations as to, any aspect of such third‑party services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such services. You irrevocably waive any claim against the Operator with respect to such other services. The Operator is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access, or use of any such other services, or your reliance on the privacy practices, data security processes, or other policies of such services. You may be required to register for or log into such other services on their respective platforms. By enabling any such services, you are expressly permitting the Operator to disclose your data as necessary to facilitate the use or enablement of such services.

Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, or social media platforms), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating the offerings of any businesses or individuals or the content of their websites or applications. We do not assume any responsibility or liability for the actions, products, services, or content of any other third parties.
You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off‑site resources is at your own risk.

Prohibited uses

In addition to other terms as set forth in this Agreement, you are prohibited from using the Website and Services or any content provided therein: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third‑party products, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape the Website or Services; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third‑party products, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law, or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill, and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered, and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by the Operator or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with the Operator. All trademarks, service marks, graphics, and logos used in connection with the Website and Services are trademarks or registered trademarks of the Operator or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of the Operator’s or third‑party trademarks.

Disclaimer of warranty

You agree that the Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error‑free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk, and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data.
We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service, unless stated otherwise by law. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

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Limitation of liability

To the fullest extent permitted by applicable law, in no event will the Operator, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence, or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of the Operator and its affiliates, officers, employees, agents, suppliers, and licensors relating to the Services will be limited to the greater of one dollar or any amounts actually paid in cash by you to the Operator for the prior one‑month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold the Operator and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third‑party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your content, your use of the Website and Services, or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid, or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of the Czech Republic, without regard to its rules on conflicts or choice of law, and, to the extent applicable, the laws of the European Union. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in the Czech Republic, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub‑license, or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of our rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of our assets or stock, or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of these Terms and Conditions on the Website. When we do so, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your acceptance of such changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an e‑mail to [email protected]. For consumer‑related concerns or withdrawal/complaint matters, please use the same e‑mail or contact us through the withdrawal or contact form provided on the Website.