This Privacy Policy (“Policy”) explains how maveb. media s.r.o., operating the eyja.studio website (“Website” or “Service”) and its related products and services (collectively, “Services”), collects, processes, uses, and protects your personal information. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to this Policy. This Policy applies to users worldwide.

Acceptance of this Policy

By accessing or using the Website and Services, you confirm that you have read this Policy and agree to all its terms and conditions. If you do not agree with this Policy, you are not authorized to use the Website and Services.

Automatic collection of information

When you visit the Website, our servers automatically collect various types of information about your visit.
This may include your IP address, browser type, operating system, device type, the pages you view, the time spent on those pages, and your general navigation behavior. This information is collected to help us operate the Website, analyze how it is used, ensure technical stability, and prevent abuse or unauthorized access.

Cookies

The Website uses cookies to enable core functionality and improve your experience. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and keep you logged in.
Functional cookies are enabled by default and are necessary for basic features such as login, user accounts, your shopping cart, wishlist, language and currency settings, and other technical operations. Statistical and marketing cookies, which are used to analyze traffic, measure performance, and enable targeted advertising or remarketing, are optional and are disabled by default. You can manage these cookies at any time through your browser settings or via the cookie consent banner on the Website.

Do Not Track signals

The Website does not currently respond to “Do Not Track” signals from your browser. Some third‑party services, such as analytics and advertising tools, may still track your activity on the Website, subject to your cookie settings and consent. If you prefer not to be tracked, you can manage cookies through your browser or the cookie consent banner.

Personal information we collect

You may choose to provide personal information when you interact with the Website, such as when you register a user account, add items to your cart or wishlist, place an order, or subscribe to our newsletter. Typically collected data includes your first name, last name, email address, phone number, and delivery or billing address. The newsletter subscription form collects only your email address. No other contact or application forms are currently available on the Website. All personal information is collected only for specific purposes, such as registering your account, processing your orders, managing delivery, and, if you consent, sending you marketing emails. You are not required to provide personal information in order to browse the Website, but certain features may be unavailable without it.

Billing and payments

We use third‑party payment processors, including WooPayments, to help us securely process payments.
These processors may collect and use your payment information, such as card details, under their own privacy policies. Third‑party payment processors’ use of your information may not be as protective as this Policy, and we suggest you review their respective privacy policies.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet our legal obligations, we need to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:

In order to make the Website and Services available to you, or to meet our legal obligations, we need to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:

• Creating and managing user accounts
• Registering, fulfilling, and managing orders
• Delivering products or services
• Improving products, services, and user experience
• Sending administrative and transactional information
• Sending marketing and promotional communications, where you have given your consent
• Responding to inquiries and offering support
• Requesting user feedback
• Delivering targeted advertising, where you consent
• Enforcing our terms and conditions and policies
• Protecting against abuse and malicious users
• Running and operating the Website and Services

Processing your personal information depends on how you interact with the Website and Services, where you are located, and on one or more of the following legal bases:

• Your consent for specific purposes
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or third parties

Data breach

In the event we become aware that the security of the Website or Services has been compromised, or that your personal information has been disclosed to unrelated third parties due to external activity (such as security attacks or fraud), we reserve the right to take appropriate measures. These may include investigation, reporting, and notification to and cooperation with law enforcement authorities. If we believe there is a reasonable risk of harm to you or if required by law, we will make reasonable efforts to notify affected individuals. This may include posting a notice on the Website and sending you an email.

Links to other resources

The Website and Services may contain links to other websites or online resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such third parties, and we encourage you to read their privacy statements carefully before providing any personal information.

Transfer of information

Depending on your location, the transfer of your data may involve sending it to a country outside the European Economic Area (EEA). When such transfers occur, we use appropriate safeguards, such as standard contractual clauses and other mechanisms approved by the European Commission, to protect your information. You have the right to request information about the legal basis of such transfers and the security measures we apply.

Email marketing

We offer an electronic newsletter to which you may voluntarily subscribe at any time. We will only send marketing emails to you if you have explicitly given your consent. You may unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in our emails or by contacting us at [email protected]. All marketing emails will clearly state who the email is from, and will include instructions on how to contact the sender. We will not share your email address with third parties except for the purpose of sending emails through trusted email service providers.

Cookies, third‑party services, and data sharing

The Website relies on several third‑party services to operate securely and efficiently, including:

• WooPayments for payment processing
• Fakturoid for invoicing and tax documentation
• Váš Hosting s.r.o. for server hosting
• Cloudflare for security, performance, and content delivery

Personal data may also be shared with analytics tools, email marketing platforms, and other service providers to the extent necessary for their respective services. Such third parties are only authorized to use your data for the purposes set out in this Policy and under strict contractual obligations to protect it.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations.

• Order and invoice records are generally kept for three years from the date of order completion.
• Newsletter data is retained until you unsubscribe.
• Login and account data is retained until you delete your account or request its removal.

After the applicable retention period, your personal data will be securely deleted or anonymized.

California privacy rights

If you are a resident of California, you have additional privacy rights under the California Consumer Privacy Act (CCPA). You may request once per calendar year to know:

• What categories of personal information we have collected about you,
• Whether we have sold or shared any personal information with third parties for marketing purposes,
• The categories of such third parties.

To obtain this information, please contact us at [email protected].

Rights of users under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
You may:

• Request access to your personal data
• Request rectification or deletion of your data
• Request restriction or object to certain processing
• Request data portability, where applicable
• Withdraw your consent at any time, where processing is based on consent

To exercise these rights, contact us at [email protected]. We may ask you to verify your identity before responding to your request.

Children and global availability

The Website is available globally and is not specifically targeted at children. We do not knowingly collect personal data from children under the age of 16. If you have reason to believe that a child under 16 has provided personal information, please contact us immediately.

Security of your data

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. These include encryption in transit, such as SSL/TLS, secure hosting, and access controls. However, no data transmission over the internet can be guaranteed to be completely secure.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page, with the date of the last update clearly indicated. Your continued use of the Website and Services after the effective date of any changes indicates your acceptance of the updated Policy.

Contact

If you have any questions about this Policy, your rights, or how we process your personal information, you may contact us at [email protected]. For GDPR‑related requests or data protection matters, please contact [email protected].